Get in Touch With Us

Got a question about one of our reviews, spotted something that needs a second look, or want to flag a concern about a site we cover? Here is how to reach the team behind cardinalwebsolutions.com and what you can expect once you do.

The Best Way to Reach Us

Email is the most reliable route to our team. Every message is read by a person, not a bot, and we aim to reply within a couple of working days. If your enquiry is about a specific crypto casino review, mentioning the site name in your subject line helps us route it to the right person faster.

What We Can Help With

  • Review questions — Want more detail on how a casino from our rankings handles payouts, supported coins, or bonus terms? Ask us directly.
  • Corrections — Crypto casinos change their coin support, licensing, and promotions often. If something on the site looks outdated, wrong, or no longer matches what an operator is actually offering, tell us and we will look into it.
  • Suggestions — If there is a coin, a game category, or a topic you think we should cover in more depth, we are open to hearing it.
  • Partnership enquiries — If you work with a licensed crypto gambling operator and want to discuss coverage, introduce yourself and explain what you have in mind. Any commercial relationship never decides how a site is ranked.
  • Responsible gambling concerns — If you are worried about your own play, or someone else's, say so in your message. We will point you toward support resources, and you can also reach the National Problem Gambling Helpline directly on 1-800-GAMBLER at any time, free and confidential.

What We Cannot Do

We are an independent review and comparison site, not a casino operator, a payment processor, or a regulator. We cannot access anyone's casino account, process a withdrawal, resolve a dispute with an operator, or offer legal or tax advice. For account issues, deposits, or withdrawals, you will need to contact the operator's own support team directly. For anything involving crypto gains or gambling winnings and how they are taxed, speak to a qualified tax professional — we can flag that this applies, but we cannot tell you what you owe.

What Happens After You Message Us

Every message goes to a real member of our editorial team, currently overseen by {{ author }} where content accuracy is concerned. We check the detail, confirm whether a correction or update is needed, and reply once we have something useful to tell you rather than sending an automatic acknowledgement and nothing else. During busier periods a reply may take a little longer than usual, and we appreciate the patience.

A Word on Accuracy and Independence

Crypto casino terms, coin support, and licensing details move fast, and offshore operators can change their bonus structures, restricted-state lists, or withdrawal limits without much notice. We rely partly on reader reports to keep our coverage current, alongside our own periodic checks. This site may earn commission when readers sign up through links to the operators we cover, including those ranked on our Trusted Non GamStop Casinos UK page, but that relationship never determines how any site is scored or ordered.

Before You Get in Touch

A few things worth knowing before you play at any crypto casino, whether or not you contact us first:

  • Offshore crypto casinos serving US players operate in a legal grey area. They are typically licensed in jurisdictions such as Curaçao or Anjouan rather than by any US state or federal regulator, and it is on you to check your own state's laws before playing.
  • These operators do not carry the same player protections, dispute processes, or self-exclusion tools that state-regulated US casinos are required to offer.
  • Play in crypto carries price volatility risk on top of ordinary gambling risk — the dollar value of your balance can move while it sits in your wallet.
  • All the sites we review require players to be 18 or 21 depending on the operator and applicable state minimum. Check the site's own terms before signing up.

If you take anything away from this page, let it be that reaching us is straightforward, and that we take reader feedback seriously enough to act on it. Whether you are correcting a detail, asking about a bonus's wagering terms, or raising a responsible gambling concern, send it over and a real person will read it.